Oracle Primavera creates a critical connection between the service and project functions of your organization. It provides a single view through which all demand can be evaluated and managed, while offering total visibility of resource utilization. Because project or planned work is only a portion of overall effort, organizations know that IT governance, portfolio planning, and financial management is ineffective without a view into the service work that creates demand and taps precious resources.
Oracle Primavera enables organizations to:
Manage status, assignment, costing and disposition of incidents and other service requests.
Capture All Demand on the IT Organization
Manage demand of the organization, across a variety of forms, including project requests, service requests, incidents, ideas for new products and services, strategic initiatives and the casual requests for support that consume considerable resources.
Systematically Collect and Evaluate Ideas
Capture, catalog, evaluate and approve product or technology ideas, project requests and early-stage initiatives. Once approved, convert ideas into the appropriate project, asset, application or product record within the system, allowing portfolio planning, resource allocation, and time and cost tracking to begin immediately.
Effectively Manage Unplanned Work
Capture incidents and service requests (unplanned work) from the IT help desk and qualify them for impact, urgency and priority. Requests can be converted into new projects or tasks and then managed with Oracle Primavera to build schedules, allocate resources, track milestones, and manage deliverables. More importantly, capture costs related to this unplanned work, allowing for charge-back work to the businesses making requests.
Understand and Manage the Cost of Demand
Automatically calculate the cost for the work performed on incidents and other requests based on the resources assigned, whether that assignment is made in the Oracle application or in Oracle Primavera. The cost and incident information provided, rolls up to applications and assets, allowing portfolio managers to make better decisions about their IT investments, including which to enhance, which to maintain, which to consolidate and which to retire.
Oracle Primavera P6 offers core project and portfolio management functionality, no matter what business you support. This core functionality provides organizations the ability to unify and simplify PPM information and processes into a single system of record.